Microsoft Office Outlook 2007, Exam 77-604 HS Edition

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Chapter 1 Getting To Know Outlook
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Starting Outlook
Launching Outlook from the Start Menu
Launching Outlook in Other Ways
Working in the Outlook Window
Using the On-Screen Tools
Changing Outlook's View
Workplace Ready
Personalizing Outlook
Working with the Reading Pane
Viewing, Hiding, and Minimizing the To Do Bar
Customizing the To Do Bar
Making Outlook Accessible via the World Wide Web
Summary
Command Summary
Review and Assessment
Chapter 2 Email Basics
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Creating and Sending Messages
Composing a Message
Sending a Message
Resending a Message
Saving a Copy of a Sent Message
Reading and Replying to Messages
Previewing Messages
Sending a Reply to a Message
Forwarding a Message
Workplace Ready
Working With Attachments
Attaching a File to a Message
Previewing an Attachment in Outlook
Saving an Attachment to a Specific Location
Opening an Email Attachment
Personalizing Your Messages
Creating a Personal Signature
Adding a Signature to a Single Message
Adding a Signature to All Outgoing Messages
Working with Automated Replies
Creating an Internal Out of Office Message
Creating an External Out of Office Message
Summary
Command Summary
Review and Assessment
Chapter 3 Advanced Email Tools
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Selecting a Message Format
Using Advanced Message Options
Setting the Sensitivity Level
Setting Importance Level
Configuring Message Flags
Requesting Delivery and Read Receipts
Receiving Replies at a Specific Address
Delaying a Message's Delivery
Working With Voting Options
Using Standard Voting Buttons
Using Custom Voting Buttons
Workplace Ready
Working with Security Settings
Using Encryption
Using Digital Signatures
Restricting Permissions to a Message
Locating Email Messages
Searching for Messages
Sorting Messages by Attributes
Dealing with Spam
Summary
Command Summary
Review and Assessment
Chapter 4 Managing Mail with Folders
Contents
Key Terms
Unified Skills Domain

Workplace Scenario/Job Role
Overview
Working with Folders
Creating a New Folder
Changing Folder Properties
Deleting a Folder
Manage the Mail Folder View
Workplace Ready
Moving Items and Folders
Moving Messages to a Different Folder
Moving Mail from a Server to a Personal Folder
Rearranging Folders
Clearing Out Unneeded Messages
Emptying the Deleted Items Folder
Emptying the Sent Items Folder
Archiving Outlook Items
Summary
Command Summary
Review and Assessment
Chapter 5 Processing Messages with the Rules Wizard
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Using Rule Templates
Workplace Ready
Creating Rules
Specifying the Message Source
Specifying the Rule Conditions
Specifying the Action to Take
Specifying Exceptions
Running and Disabling Rules
Running a Rule
Disabling a Rule
Summary
Command Summary
Review and Assessment
Chapter 6 Contact Basics
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Adding People to the Contacts Folder
Adding a Contact Manually
Adding a Contact from an Email Message
Adding a Contact from a VCF File
Saving a Received Contact as a Contact Record
Modifying Contact Information
Workplace Ready
Creating a Distribution List
Creating Secondary Address Books
Creating a Secondary Address Book from Contacts
Importing a Secondary Address Book from a File
Summary
Command Summary
Review and Assessment
Chapter 7 Advanced Contact Management
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Sending a Contact as an Email Attachment
Adding Content to a Contact
Sorting the Contacts List
Workplace Ready
Finding Contact Information
Searching for Contacts
Searching for Messages from a Contact
Searching for Events Related to a Contact
Creating a Custom Search Folder
Using Electronic Business Cards
Creating a Personal Electronic Business Card
Sending an Electronic Business Card via Email
Using an Electronic Business Card as an Email Signature
Summary
Command Summary
Review and Assessment
Chapter 8 Calendar Basics
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Managing Appointments
Creating a One-Time Appointment
Scheduling a Recurring Appointment
Creating an Appointment from an Email Message
Creating an Appointment from a Task
Marking an Appointment as Private
Workplace Ready
Managing Events
Creating an Event
Adding Holidays to the Calendar
Summary
Command Summary
Review and Assessment
Chapter 9 Managing Meetings
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Creating Meetings
Creating a One-Time Meeting
Changing a Meeting Time
Creating a Recurring Meeting
Changing One Occurrence of a Recurring Meeting
Workplace Ready
Inviting Attendees to Meetings
Inviting Mandatory Attendees
Inviting Optional Attendees
Adding a New Attendee
Sending Updated Meeting Information to New Attendees
Determining When Attendees Can Meet
Tracking Responses to Meeting Requests
Scheduling Meeting Resources
Canceling a Meeting
Summary
Command Summary
Review and Assessment
Chapter 10 Advanced Calendar Management
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Customizing the Calendar
Defining Your Work Week
Changing Your Time Zone
Making Outlook Display Multiple Time Zones
Workplace Ready
Sharing Your Calendar
Managing Your Privacy Settings
Letting Other Network Users View Your Calendar
Sending Calendar Information via Email
Publishing Calendar Information to Office Online
Viewing Other Users' Calendars
Viewing Another Network User's Calendar
Subscribing to an Internet Calendar
Using Overlay Mode to View Multiple Calendars
Summary
Command Summary
Review and Assessment
Chapter 11 Managing Tasks
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Creating New Tasks
Creating a One-Time Task
Creating a Recurring Task
Creating a Task from an Email Message
Setting Task Options
Workplace Ready
Completing a Task
Making a Task Private
Working with Assigned Tasks
Assigning a Task to Someone Else
Responding to an Assigned Task
Reporting the Status of an Assigned Task
Sorting Your Task List
Searching for Tasks
Summary
Command Summary
Review and Assessment
Chapter 12 Outlook Data Files
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Creating a Data File
Workplace Ready
Using Data Files with Email Messages
Storing Data Files
Summary
Command Summary
Review and Assessment
Chapter 13 Working With Categories
Contents
Key Terms
Unified Skills Domain
Workplace Scenario/Job Role
Overview
Using Categories with Outlook Items
Workplace Ready
Sorting Items by Category
Searching for Items by Category
Summary
Command Summary
Review and Assessment

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